Want to hire the right Canadian customs broker? Check this guide!


Customs declarations and compliance are the biggest concerns for importers in Canada. Canada Border Services Agency (CBSA) sets the ground rules, regulations and compliance regulations for importers in Canada, and while things may sound easy to understand, mistakes can be expensive for importers. Importers are required to keep a record of their imports, paying necessary taxes and duties, and must remain compliant with basic aspects. Not to forget, international trade agreements are not always easy to understand. Working with services like Clearit import brokers can help.

Below is a guide on Canadian customs brokers and how to find the right one.

Is it mandatory to hire a customs broker?

No. There is no law that makes it mandatory for importers and businesses to hire a Canadian customs broker for their needs. Yet, most smart businesses choose to do so. That’s because customs brokers do more than just clearing ocean, truck, and air shipments. They are often consultants, offer insight into basic requirements, possible risks and concerns related to importing goods in certain categories, and help in remaining compliant, without expensive mistakes.

Finding the right customs broker

  • Ensure that the customs broker is accessible when you need their services. Business hours must be considered.
  • Understanding of NAFTA is critical, and you may want to know if the customs broker can handle recordkeeping needs for your importing business.
  • What kind of experience do they have in your industry? Keep in mind that besides CBSA, many imports are subject to other rules and regulations, set by different governmental organizations, and therefore, expertise is key.
  • Also, check if the customs broker can handle concerns and matters related to both imports and exports. They should be able to handle all kinds of shipment – air, sea, ground, rail and courier.
  • Customer support is another aspect that needs attention. Make sure that you are talking to the team of customs broker, and not a computer, because you need real information that’s personalized for your needs.

As a client, you need to understand that a Canadian customs broker is more than just a service. Their experience and insight can help your importing business on various matters, and since the work is done online by them, they don’t have to be present at the port of entry. Select a customs broker with expertise and ability to handle your business needs. Transparency and reasonable customs brokerage charges are also other things that need attention.

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